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Professional Services Automation (PSA) Solution

OAG's PSA solution enables mid market service and software companies to streamline their project centric business processes, cut costs, improve productivity and increase visibility across their organizations.

As projects become more complex, profiting from them does too. Our PSA system can make it easier for you to complete projects on time and within budget.  It tracks the status of all your existing and potential projects, including tasks, schedules, resources, expenses and profitability, and monitor all activities related to the jobs. It also help you collaborate and manage dispersed teams, sharing the data needed to make strategic decisions, and tighten the accuracy of future estimates.

Our solution consists of customer relationship management (Dynamics CRM), tasks and resource management (Microsoft Project and EPM Live), project accounting automation (GP Project Accounting) and knowledge management (Microsoft SharePoint).

Customers enjoy the following benefits from using our solution:

  • - Streamline project centric business processes – end-to-end automation of the business operations

  • - Costs savings and improved productivity - Integrated workflow solutions and project P/L management

  • - Increase visibility across organization – Roll-based dashboard and knowledge management

OAG’s PSA customers can link their project information such as tasks schedule and completion, resource utilization, timesheet, etc. with the project billing and procurement modules. Business development staff can use the customer relationship (CRM) module to work on potential projects, Project Manager can utilize the Project modules to manage resources and project delivery, while accounting and management can improve profitability by actively manage the projects’ actual revenue and expenses against the budget. These capabilities result in seamless flow of information among department staff, easier access to information, and faster and more accurate management information.

Unlike other business solutions that isolate the project and resource management processes from the business development and project accounting modules, our PSA solution allows our customers to work in their own rich and natural environment without sacrificing the ability to integrate with other key modules.  OAG takes care of the integration among these modules allowing all users to contribute and retrieve documents and data stored in the centralized SharePoint system.

Please contact us to schedule a free needs analysis and a demonstration of our PSA solution.